Determining the best ERP software for your business is hard enough. There are so many factors to consider, like required features and functionality, deployment methods, licensing options and more. Just thinking about it can make your head spin. If you can relate, don’t worry. We have over 28 years’ experience matching businesses of all sizes with the right ERP to fit their needs. And over the years, we’ve created tons of content on the ins and outs of ERP research.
But deciding which ERP to buy is only half the battle. Once you’ve identified the software that best fits your needs, you need to find an implementation partner to help you get it up and running.
That part of the buying decision is the focus of today’s blog. For those of you who need a little help, our latest video offers some quick ERP consultant selection criteria you can use to zero in on a partner who’ll be a good match for your business.
In case you’re at work, and can’t play the video, keep reading.
Six ERP consultant selection criteria we cover in the video:
In-depth knowledge of the ERP solution you plan to purchase
You can save yourself a lot of headaches by choosing an ERP consultant who has many implementations of your software under their belt. Someone who has experience with your ERP software will be ready and able to troubleshoot issues that come up along the way. Whereas if you are someone’s guinea pig, resolving these issues may be more difficult.
ERP implementations can be long projects. So, you want to choose an ERP implementation specialist who’ll be by your side from the beginning to the end, and long after. Ideally, you want to find someone you can build a long-term relationship with.
The expertise to customize your system if needed
If your industry has unique needs, you’ll want to consider ERP systems built for your industry. Still, you might need a little customization to make the system work as you would like. In these cases, a partner with strong development knowledge can help. If you feel your ERP software will need tweaking, ask any potential implementation partners about their customization expertise before signing on the dotted line.
Ongoing training and support
This one goes along with the second item on this list. Because you invest so much time and effort in implementing ERP system, you want to find an implementation partner that will be there with you for the long haul, ready to help both your current and future employees understand your ERP system’s role in helping them get their job done.
Knowledge of third-party add-ons
Sometimes, if your ERP system lacks a specific functionality you need, there may be an add on solution available from another vendor that could help. These often take much less time to set up than doing extensive customization. So, an in-depth knowledge of these products is just one more way the right implementation partner can make your experience with your ERP system a more positive one.
Knowledge of your industry
Before your implementation partner sets up your ERP system, they should take the time to understand your business and your unique needs. This is a critical step whose learning curve becomes much shorter if your implementation partner already has experience working with other businesses like yours. Plus, they will know what issues may crop up and how to resolve them should they arise.
We hope this checklist of ERP consultant selection criteria helps you understand what to look for
If you’re looking for an experienced Acumatica or Microsoft Dynamics partner who has what it takes to make your project a success, we hope you will consider working with us. We have over 28 years’ experience helping businesses of all shapes and sizes make the most of their ERP systems. Learn what makes us different from other ERP consultants.