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Acumatica Pro Tip: Acumatica ERP Mobile App Won’t Load on Android

Acumatica Mobile App Won't Load on Android

Written by Laura Schomaker

November 21, 2019

As we know too well, technology is great when it works. But as much as it can make our lives easier, it can quickly become just as frustrating when it doesn’t perform like we expect. And when unexpected technical difficulties keep us from getting something important done, our frustration can go from 0 to 10 in a matter of minutes.

We’ve all been there, we’re out of the office, maybe at an important meeting or on vacation when you see a critical email that needs your response right away. It’s times like these that being able to access key business data on your mobile device via the Acumatica ERP mobile app can be a lifesaver. And most of the time it works perfectly, giving you instant access to the answers you need. However, sometimes the unexpected happens.

For example, some Acumatica ERP android app users have reported having difficulty getting their Acumatica mobile app to load on their smart phone. Instead, they’re met with a blank white screen. As annoying as this issue is, you’ll be glad to know there is a simple explanation and an even simpler solution.

What to Do When Your Acumatica ERP Mobile App Won’t Load on Your Android Device

Typically, corrupted application data is the cause of mobile application issues like this. Fixing them just takes a few taps. You must clear the apps cache and its data. For step-by-step instructions on how to do this, please follow the tutorial below.

Follow these simple instructions and the next time you see a white screen on your mobile ERP applications, you will know exactly how to handle it, so you can get back to business fast. Want more Acumatica Pro tips like this one? Check out our library of helpful tips and tricks designed just for Acumatica users like you. Is there a topic you’d like to see covered in a future Acumatica Pro Tip? We’d love to hear it! Drop us a line and who knows, we might just pick your topic for an upcoming blog post.

About Acumatica

Acumatica is a cloud-based ERP (Enterprise Resource Planning) solution designed to help businesses manage various aspects of their operations, including financials, distribution, manufacturing, project management, and more. Acumatica ERP software is known for its cloud-native architecture (meaning it works in the web browser on any device), flexibility, and scalability.

Key features of Acumatica Cloud ERP:

  • Cloud-Native Architecture: Acumatica is built from the ground up as a cloud-based solution, offering the advantages of accessibility, scalability, and reduced IT infrastructure management.
  • Modular Approach: The system is modular, allowing businesses to select and implement the specific modules that align with their needs, such as financial management, customer relationship management (CRM), inventory management, and more.
  • Flexibility and Customization: Acumatica provides tools for customization, enabling businesses to tailor the software to their unique processes and workflows without the need for extensive coding.
  • Real-Time Insights: Users can access real-time data and analytics, facilitating informed decision-making and enabling timely responses to changes in the business environment.
  • Mobility: With its cloud foundation, Acumatica offers mobile ERP apps for iOS and Android, allowing users to access and interact with the system from various devices, enhancing productivity and collaboration.
  • Integration Capabilities: Acumatica supports integration with other applications, allowing businesses to connect their ERP system with third-party tools and services.
  • Industry Focus: Acumatica caters to various industries, including manufacturing, distribution, retail, and services, providing industry-specific features and capabilities.
  • User-Friendly Interface: The platform features an intuitive and user-friendly interface, making it easier for employees to learn and use the system effectively.
  • Subscription Pricing: Acumatica typically operates on a subscription-based pricing model, where businesses pay for the modules and resources they use, without the need to buy individual user licenses.

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