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Boost ERP User Adoption: Why Usability is Key

3 hot air balloons in the sky. One, with a fan underneath is flying higher than the others.

Written by Laura Schomaker

December 22, 2022

You often hear the word “usability” kicked around these days with Enterprise Resource Planning or ERP software. While it may sound like a catchphrase in software solutions, “usability” is something that makes a real difference. To boost ERP user adoption rates, look for software with key characteristics, including good usability. If you are hesitant to take on an ERP implementation project, or are worried about your user adoption strategy, keep reading.

Defining Usability

What is usability? Most define usability as when software embodies five characteristics:

  • It’s effective — does its job
  • It’s efficient — does that job as simply and quickly as possible
  • It’s engaging — it delivers a quality user experience
  • It’s error tolerant — it limits or eliminates the chances of making mistakes with it
  • It’s easy to learn — users can onboard quickly without extensive training

These characteristics can influence many business functions. But they ultimately lead to one major change – improved user adoption. Effective, engaging user interfaces that always guide users correctly are desirable and likely to be adopted.

Acumatica Cloud ERP: Getting Usability Right

Which ERP solutions get usability correct?  A recent survey found that Acumatica is the most user-friendly ERP system, with an 88% satisfaction rate. This has earned it the “Best Usability Badge.” What features of Acumatica led to this high score?

Acumatica’s ERP has a simple, customizable interface and flexible processes that make it quick to learn and provide value. No lengthy training is needed.

 A huge part of Acumatica’s business intelligence (BI) is based on its personalized dashboards. These dashboards allow users to share accurate information with their teams in real time.

The cloud-based system, with its mobile app, allows users to access their data from anywhere. This ERP facilitates collaboration, enabling quick, effective decisions which are vital for continued success.

What else can the usability of Acumatica deliver? With Acumatica, your business will be able to:

  •  Automated mobile signature capture streamlines workflows.
  • Web apps provide full ERP experience for users on mobile devices.
  • Users can quickly access wiki help files by hovering over fields with tooltips.

Fast & Easy User Adoption with Acumatica

The verdict is in. Acumatica provides the easiest and fastest way for your users to start using and integrating ERP into their daily workflows. Explore Acumatica’s exceptional ERP usability in this on demand webinar. Or let us show you how it can boost ERP user adoption at your company. Request your personalized demo today.

Want an Inside Look at Acumatica?

Choose from the options below to build a custom demo showcasing what Acumatica can do for businesses in your industry. If you’re looking for a no strings attached way to take a quick look under the hood, this is it!

Is your vertical not represented in the list? No worries, select “Welcome from Acumatica” for an overview of what makes Acumatica the fastest growing cloud ERP. Then, let our experts design a free, custom demo just for you.

Questions? Answers are just an email away.

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