Unlock Your Business Potential with Acumatica Part 8: Acumatica 5.0 B2B Portal

Welcome back to our blog series covering the best new features available in the latest major release of Acumatica (Acumatica 5.0). If you’ve been following our series for a while you know that Acumatica 5.0 offers something for everyone, no matter what business function you are responsible for. If you missed any of the earlier posts in the series, you can catch up by clicking any of the titles in the list below.

• Unlock Your Business Potential with Acumatica Part One: Acumatica 5.0 Gen. Features and Enhancements
• Unlock Your Business Potential with Acumatica Part Two: Acumatica 5.0 User Interface
• Unlock Your Business Potential with Acumatica Part Three: Acumatica 5.0 Single Sign-On (SSO)
• Unlock Your Business Potential with Acumatica Part Four: Universal Search
• Unlock Your Business Potential With Acumatica Part Five: Acumatica 5.0 Business Process Workflow Wizard
• Unlock Your Business Potential with Acumatica Part 6: Financial and Distribution Features
• Unlock Your Business Potential with Acumatica Part 7: Mobile Apps

Acumatica B2B portal

While it may not be immediately obvious from the name what B2B portal does, its function is simple but very important. The B2B portal in Acumatica 5.0 allows you to extend your Acumatica system beyond your business’s walls to give important business partners, such as suppliers and customers access to the information that they need. More specifically, with the B2B portal any individuals whom you grant access can view inventory and place orders online twenty-four seven. As I’m sure you can imagine, this is particularly important if you run an e-commerce, wholesale or distribution business. A few more details on what the Acumatica 5.0 B2B portal provides:

• Status Updates – Customers can check their order status at any time day or night. That way your customer service team can spend less time fielding these simple, but common and time-consuming questions and focus their attention on more complex issues.
• Always up-to-date pricing and inventory information – Never worry whether your clients are seeing the latest inventory information because the B2B portal uses the Acumatica ERP database, not a third-party system that may from time to time get out of sync with the ERP.
• Improved sales team productivity – Like I mentioned with regards to customer service above, your sales team can similarly spend less of their day placing orders for customers or answering questions about inventory. Instead, they are freed up to look for new customers and make sure that your current clients are happy.

Now that you’ve been introduced to the B2B portal and what it can do for your business, you’re probably excited to discover what other great features Acumatica 5.0 has to offer. To do that, take a look at this webpage.   Should you have any questions about what we’ve covered in this blog post, or about Acumatica in general, please leave them in the comments below or contact us. Our friendly, dedicated experts are always eager to help. We look forward to hearing from you!   And finally, don’t forget to stay tuned for the 9^th and final post in this series where we will discuss the Acumatica 5.0 Microsoft Exchange integration.