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Which do Real Users Prefer: Microsoft Dynamics 365 or Acumatica?

Written by Laura Schomaker

April 28, 2022

When choosing an ERP, the choice often comes down to two heavy hitters: Acumatica and Microsoft Dynamics 365. Both come with a reputation, but which is the better of the two? Real users have a good deal to say about this question and the results are in. In Dynamics 365 vs Acumatica, who comes out ahead? Acumatica does, and it’s across every category, too.

Survey Says…

G2, the world’s leading business software review platform, polled users in 2021 on Dynamics 365 vs Acumatica. They asked the participants in the poll questions across eight categories related to ERP systems:

  • Product Direction
  • Likelihood to Recommend
  • Meets Requirements
  • Ease of Use
  • Quality of Support
  • Ease in Doing Business With
  • Simplicity of Admin
  • Ease of Setup

How did the solutions do? Acumatica swept in all categories, achieving scores in the 80s and 90s.

Particularly striking was how real users viewed the product’s future direction. They expressed they believed Acumatica was a solution that they could grow with and one that would grow with their business needs.

Eighty-nine percent of those polled also said they would be likely to recommend Acumatica to another user, while only 70 percent of those polled said the same for Dynamics 365. Acumatica also had most users behind it with how readily the solution met requirements, how easy it was to use, and how strong the support provided by Acumatica was. Dynamics 365 only scored 70, 64 and 69 percent respectively in those categories.

Why Acumatica Wins Out?

In the Dynamics 365 vs Acumatica showdown, Acumatica brings in the strongest results because of many reasons. Acumatica has become one of the most popular ERP options today. It gives customers the ability to choose from a wide variety of modules to design their own unique approach to ERP. Acumatica also offers industry-specific versions.

Even more appealing, it’s the first ERP to break away from the industry standard of per user licensing. For a long time, ERP was cost-prohibitive for SMBs. With this pricing model, Acumatica is a realistic fit for small businesses looking for a system to support their aggressive growth plans or medium-size companies who need a straightforward financial management system that will fit them for many years to come.

Ready to see what Acumatica can do for your business? Let’s talk!

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