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Sage Intacct vs. Acumatica: Which do Real Users Prefer

Written by Laura Schomaker

May 5, 2022

ERPs are the go-to solutions for companies looking to collaborate, innovate, and scale up more effectively. That means there are many solutions on the market, which can leave the average company weighing a lot of options. Sage Intacct and Acumatica are two ERP solutions that get a good deal of attention. With Sage Intacct vs. Acumatica, which is the real deal? Real users themselves have weighed in, and the results swing mostly towards Acumatica. Let’s look at the results closer, so you can make a more informed decision when choosing between the two.

Survey Results—Sage Intacct vs Acumatica

G2, the world’s leading business software review platform, surveys real business user reviews to provide the information customers need to drive better purchasing decisions for their companies. Its analysts took this approach in assessing Sage Intacct vs. Acumatica, polling 1375 and 520 real users of each product, respectively.

G2 asked these users to rate the products across eight categories:

  • Likelihood to Recommend
  • Meets Requirements
  • Ease of Use
  • Ease of Doing Business With
  • Quality of Support
  • Product Direction
  • Ease of Admin
  • Ease of Setup

What did these real users report? Acumatica pulled ahead in the first 5 categories, receiving marks in the mid and high-80s. Sage Intacct delivered on the final three categories: Product Direction, Ease of Admin and Ease of Setup.

Driving a Better User Experience—Acumatica

What’s clear from these results is that Acumatica delivers on a better user experience. In all categories related to user experience and UI, Acumatica came out ahead. Sage Intacct garnered more positive results in backend categories, such as Ease of Admin and Setup.

What does this mean for businesses deciding between Sage Intacct vs. Acumatica? If the end goal in implementing ERP effectively at your company so that your team adopts it readily and integrates it quickly with their workflows, Acumatica is the clear winner. Companies concerned with overburdening IT and not so concerned with ease of use and team experience with a solution might lean towards Sage Intacct.

Industry Flexibility

Acumatica, however, has many other assets in its favor, mainly because of its ability to accommodate different industries. Many ERP solutions provide companies with a “one size fits all” design that doesn’t speak to the specific needs of their niches. Acumatica, in contrast, delivers industry-specific solutions that address the particular pain points in certain industries, including manufacturing. Sage offers some industry solutions that are very narrow, such as biotech, and focuses on finance sectors. Thus, companies in retail, manufacturing and other industries often find they are missing key features. 

Mobile and True Cloud

Acumatica is much more of a true cloud solution and delivers support for all mobile devices. Sage Intacct does not, which perhaps is just one reason it doesn’t impress users in terms of UI or UX.

All in, Acumatica performs in this real-world test as the reliable frontrunner. If you want to learn more about ERP and what Acumatica can do, visit this webpage.

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