Are you a Dynamics GP user accessing your system via remote desktop? If so, logging out correctly is crucial to keeping your data secure and your sessions running smoothly. Many users make a simple mistake that can leave their GP and remote session running in the background—potentially causing issues the next time they log in.
Why Proper Dynamics GP Logout Matters?
When you use Dynamics GP through a remote desktop connection, it’s like sitting in front of another computer. If you don’t log out properly, you leave both GP and your remote session active. This can lead to:
- Security risks.
- Performance issues.
- Confusion when reconnecting.
The Two-Step Dynamics GP Logout Process
Don’t just click the “X” in the blue remote desktop tab! Instead, follow these two steps every time you finish your work in Dynamics GP:
Step 1: Exit Dynamics GP
- Use the “Exit” option in Microsoft Dynamics GP.
- Alternatively, click the top right “X” within the GP application window.
- Important: Do NOT click the “X” on the remote desktop toolbar—this only closes your view, not the session itself.
Step 2: Sign Out of Remote Desktop
- Right-click the Windows button in the bottom-left corner of your remote desktop screen.
- Select “Shut down or sign out.”
- Click “Sign out.”
What Happens If You Skip a Step in the Dynamics GP Logout Process?
If you only close the remote desktop window (the blue “X”), you leave GP and your remote session running. The next time you log in, it’s as if you’re sitting in front of another computer—your previous session is still active, which can cause confusion and potential data issues.
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Dynamics GP Logout FAQs
Why is it important to log out of Dynamics GP properly when using Remote Desktop?
Properly logging out ensures that your session is closed securely, preventing security risks, performance issues, and potential data conflicts
What happens if I just close the Remote Desktop window without signing out?
Closing the Remote Desktop window without signing out leaves your session active, which can cause confusion and issues when you reconnect.
How do I sign out of Remote Desktop after exiting Dynamics GP?
Right-click the Windows button in the remote desktop, select ‘Shut down or sign out,’ and then click ‘Sign out.’
Can I use the 'X' button on the Remote Desktop toolbar to log out?
No, using the ‘X’ button only closes the view of your session; it does not log you out. Always follow the two-step process.
