What Makes Us Different?
When choosing a ERP reseller, we know you have a lot of companies to pick from. And it’s a big decision. One that could determine the success of your implementation project and affect your business for years to come. At first, many of your options may seem the same on the surface. But it’s important to keep in mind, like most things in life they are not all created equal. So, to help you decide whether Intelligent Technologies Inc. is the right ERP partner for you, here are the top five reasons our clients chose us.
1) We Are Knowledgeable and Experienced
We’ve been in business for 30 years and have been supporting Microsoft Dynamics GP and SL since opening our doors. With a history that long, our clients can rest easy knowing they have a partner who knows their software down to the very smallest detail. No matter whether your needs are simple or complex, chances are our team has already seen something similar and knows exactly what it takes to make your project a success.
But our expertise doesn’t stop with Microsoft Dynamics. As anyone who’s been working in the industry as long as we have can tell you, it’s seen a great deal of change over the years. And only the companies with the vision to adapt survive. For us, this meant adding new product lines along the way, including Acumatica Cloud ERP, Microsoft Office 365 and a variety of networking services. But just because we haven’t offered them as long, don’t worry that we might not know these products and services as well as Dynamics GP or SL.
Each member of our staff is an expert in the product they support. They take part in ongoing education, staying up to date on the latest features, trends, tips and tricks. So, they can pass what they learn on to our clients and use it to help ensure each projects success.
2) Our Employees Get Involved and Care about Our Customer’s Success
Our team of experts is not only knowledgeable, they’re passionate about helping our customers succeed. If you are looking for peace of mind that your technology partner will be there when you need them, look no further. From our first interaction, we will focus our efforts on helping you find a solution to the issues you face.
As our over 95% client retention rate proves, the quality of service we provide is one of the main reasons our clients choose us as their ERP reseller and stay for the long haul. Here are just a few of the phrases they’ve used to describe the top-quality service we provide.
A delight to work with
A great asset
Very responsive and easy to work with
A phone call away
3) We are an ERP Reseller and more, a One-Stop Shop for All Your Business Technology Needs
Unlike many value-added resellers who only specialize in one or two products, we have the expertise to help you manage all of your business technology. This makes us a great fit for businesses who don’t have the resources to hire their own IT staff, or who want to add a little extra muscle to their team.
No matter what your technology challenge is, be it cumbersome software that doesn’t work how you hoped, security concerns, boosting efficiency, eliminating errors, or something else entirely, we have the skills and expertise to help you find the solution.
4) We Have Deep Industry Expertise
While we can apply the knowledge we’ve gained over the last three decades to any industry, there are a few we’ve worked in more than others. These include professional services, manufacturing, distribution and logistics, financial services, pharmaceuticals/medical technology and hospitality, particularly franchises.
One of the major reasons we’re a go to ERP reseller for the franchise industry is we create custom reporting and system integrations which solve many of the frustrations franchise managers and owners feel every day.
- Ineffective communication between units
- The inability to get key accounting reports done and in the right hands fast
- Difficulty finding critical data because it stored across several disconnected systems, rather than one central location
Platinum corral case study: See how our custom reporting solution helped one of our franchise clients triple its business and win several awards, while only adding a single part-time accountant to its staff.
5) We Are Much More Than a ERP Reseller, We Are Your Business Partner
One of our guiding principles is to value relationships. So, we don’t just work hard to win the sale, we work hard to earn our clients’ business every day. We understand that when our customers choose us, they’re entrusting a very important part of their business, their technology, to us. You can count on us for fast turnaround, innovative ideas and top-notch service that feels like we’re your own employees, not a vendor.
Perhaps one of our clients put it best when she described us as “a personal service.” She went on to say, “the way we do now things is amazing, efficient and easy. The transition between then and now [before hiring Intelligent Technologies, Inc. and after] is amazing.”
So, if you’re looking for more than a value-added reseller. And instead, want a ERP partner who will value your success as much as their own, look no further than Intelligent Technologies, Inc.