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Microsoft CustomerSource Retired. Now What?

Here’s what you need to know about Microsoft’s decision to retire CustomerSource. First, you can find your Dynamics GP registration keys here. See the FAQs section below for detailed instructions on how to access those.

Other Dynamics GP content, including the knowledge base content and product downloads, is now on docs.Microsoft.com. This easy to navigate, well-organized site provides a more modern and streamlined user experience. On it you will find,

  • Version information
  • What’s new guides
  • Module information
  • System requirements for every supported version of the software
  • Links to product related blogs

Plus, a variety of other GP related information.

If you have a question about Microsoft Dynamics GP and aren’t sure where to start, we recommend looking at docs.Microsoft.com first. Go ahead, bookmark it now. You’ll be glad you did.

CustomerSource Retirement FAQs

How Do I Access My Dynamics GP Registration Keys?

Follow the instructions in this blog post to access your registration keys.

Do I need to create an account to access information on docs.Microsoft.com?

Some information, like product downloads, requires users to login for access. Simply use your CustomerSource credentials.

Where can I find Dynamics GP downloads?

Docs.Microsoft.com makes it easier than ever to search for product information, but sometimes you’re in a hurry and just need a shortcut. For those times, use the links below.

Has there been any change in how I request support for Dynamics GP?

No. If Intelligent Technologies Inc. is currently your Dynamics partner, we’ll continue to be your first point of contact when you need help with your software. Should you be interested in becoming a Dynamics GP client of ours, please follow these instructions.

Where can I find information on the new features added to recent releases of Dynamics GP?

To evaluate the last several releases of Dynamics GP side-by-side and see their new features broken down by department, visit our GP version comparison webpage.


I have a question about CustomerSource retirement not answered here.

Send us an email and we’ll do our best to help you out.