What Is the Acumatica Customer Portal and Why Should I Join?


Laura Schomaker, Marketing Associate

September 14, 2018

Creating an account on the Acumatica customer portal is one of the first things we recommend new users do. But, whether you‘re a new Acumatica user, or you’ve been using the system for years, the customer portal has lots to offer you.

What is the Acumatica customer portal?

Basically, it is a one-stop shop where users can go to find important Acumatica related news, tips and tricks and more. Registration and use of almost all resources on this secure online platform are free.

Why should I join the Acumatica customer portal?

When you join the Acumatica customer portal, you gain access to a wealth of helpful resources. Some things you’ll find are:

  • A searchable knowledgebase
  • Access to online Acumatica training courses for a wide variety of modules and job roles
  • Product documentation and help files
  • Links to several community forums and user groups
  • Acumatica software downloads
  • Access to Acumatica’s support team (premium feature)
  • Tech-Support for developers (premium feature)


With all the information it puts at your fingertips, we’re sure you’re excited to use the Acumatica customer portal. If you don’t already have an account, setting one up is easy. Here’s how:

  1. Intelligent Technologies, Inc. clients, fill out this form to get the process started. (If you’re not a client of ours, contact your partner, or fill out this form on the Acumatica website).
  2. Once your account is ready, you will receive a “Welcome to the Acumatica Portal” notification email with your username and a temporary password.
  3. Go to
  4. Enter the username and password from your welcome email.
  5. Once you’re logged in, the system will ask you to change your temporary password. Enter a new one. (Be sure to make a note of your new password, you’ll need it the next time you login).


Simple, right? What are you waiting for? Join the Acumatica customer portal today to make the most of this powerful software solution.

Want for an Acumatica partner who’s committed to delivering service and support that‘s second to none? Look no further. Contact us today to get started.

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