Acumatica Pro Tip: Eight Simple Steps for Acumatica Password Reset

Written by Christine McLaurin
Published on December 5, 2019

We all have a million passwords to remember and keeping each of them straight can be difficult. Especially if you don’t have a system to help you keep track. Still, no matter what your favorite method for keeping tabs on all of your passwords, be it a handwritten list, a formula you follow for creating and remembering each of one or a password manager, nothing is foolproof. There’s bound to be a time where one falls through the cracks. In those cases, not being able to remember your password when you need to log into an important system like your bank account or your ERP system can be a very frustrating experience. Luckily, most online services have a streamlined the process for retrieving or resetting a lost password. Acumatica is no different. The Acumatica password reset process is easy.


Here’s how the Acumatica password reset process works:


  • Go to the welcome screen for your Acumatica system. It should look something like this
Acumatica welcome screen

At the bottom of the page, right above the copyright notice you should see a blue “Forgot your credentials?” link. Click that.

Next, you’ll see the password recovery screen. It looks like this.

  • Enter your username then username then click ”Submit.”
  • Instructions for the next steps will come to the email address tied to your Acumatica account. Not sure what that is? Contact your system administrator.
  • Once you receive the email, open it and look for the password recovery link. Click it. This will open a screen where you can choose your new password.
  • In the boxes labeled “New Password” and “Confirm Password” type the new password you would like to use.
  • Optional: If you chose a password recovery question, enter the answer to it in the box labeled “Your Answer.”
  • Now, you’re all set to sign in with your new password. Click the “Sign in” button to go back to the welcome screen to enter your new credentials and log in.


What if I forgot my Acumatica username? Can I reset it?

Absolutely. The process is very similar to doing an Acumatica password reset. Follow these five simple steps.

  • On the welcome screen shown above in step one of the Acumatica password reset instructions, click the “Forgot your credentials?” link
  • On the password recovery screen that appears next, click the option labeled “Forgot your username?”
  • In the “email address” box, enter the address associated with your Acumatica account.
  • Click the “Submit” button.
  • In just a few minutes, you’ll get an email from Acumatica with your username. If you know your password, you can now log in as usual. Otherwise, if you’ve forgotten your password and your username, follow the Acumatica password reset instructions above.


We hope these Acumatica password reset instructions ease the frustration you feel over losing that all-important Acumatica password and help you get back to work quickly. For more Acumatica tips and tricks like this one, check out our other Acumatica Pro Tip blog posts.

If you have an idea for a future Acumatica Pro Tip blog, send us an email. We want to make these posts as useful as possible for Acumatica users. So, we always love hearing our readers’ suggestions.

Latest Articles

Related Articles

Acumatica Pro Tip: What Is Acumatica Open University and Why Should I Use It?

When you’re new to it, learning new software can be frustrating. But I have great news for Acumatica users. Acumatica Open University takes the stress out of the training process. Whether it’s your first day using the system or you’re a seasoned user looking to learn something new, Acumatica Open University has you covered.

Five Key Features to Look for in Your ERPs Project Accounting Module

Every business has a lot to consider when deciding which ERP to buy. However, project focused organizations have some unique needs that are best met by a system with a strong project accounting module. Learn why this piece is so critical to your success and which features you should definitely be looking for.

Acumatica Pro Tip: Acumatica Mobile App Setup, a How to Guide

Do you work outside the office, have you ever wished you could take Acumatica with you? Well I have great news there’s a mobile app for Apple and android smartphones and tablets that put the power of Acumatica in your pocket. And the best part is, all it takes is seven simple steps to get started.

Top 10 Technology Blog Posts for 2019

With 2020 quickly approaching, we thought it’d be fun to look back at our top 10 technology blog posts for the past year. This year’s list is a great mixture of tips and tricks for current users of Acumatica and Microsoft software solutions, plus expert advice for people in the market for a new ERP.

Acumatica Pro Tip: Keys for a Successful Acumatica Year End Closing

With any accounting system, there are tasks you must do to close out each year. And while many of the general principles remain the same, each system is a bit different. So, last week we brought you our year end close guide for Dynamics GP users, and this week we bring you one for Acumatica users.

About the Author

Much of my career has been spent working in accounting roles for companies in the manufacturing and distribution industries. Over the last 15 years, I’ve used a variety of ERP solutions (Microsoft Dynamics GP, SAP, JD Edwards, Oracle and IFS) as either a power user, business analyst, tester and/or project manager. I am not only eager but happy to put the skills I gained to good use helping your company eliminate any “Pain Points” you might be experiencing with your Acumatica or Microsoft software. Whether you need implementation assistance, help with upgrades, general support or guidance on how to use your software to improve your processes, I and the rest of the team at Intelligent Technologies are at your service.


Submit a Comment

Your email address will not be published. Required fields are marked *