Acumatica Pro Tip: Acumatica ERP Mobile App Won’t Load on Android

Written by Laura Schomaker
Published on November 21, 2019

As we know too well, technology is great when it works. But as much as it can make our lives easier, it can quickly become just as frustrating when it doesn’t perform like we expect. And when unexpected technical difficulties keep us from getting something important done, our frustration can go from 0 to 10 in a matter of minutes.

We’ve all been there, we’re out of the office, maybe at an important meeting or on vacation when you see a critical email that needs your response right away. It’s times like these that being able to access key business data on your mobile device via the Acumatica ERP mobile app can be a lifesaver. And most of the time it works perfectly, giving you instant access to the answers you need. However, sometimes the unexpected happens.

For example, some android users have reported having difficulty getting their Acumatica ERP mobile app to load on their smart phone. Instead, they’re met with a blank white screen. As annoying as this issue is, you’ll be glad to know there is a simple explanation and an even simpler solution.


What to Do When Your Acumatica ERP Mobile App Won’t Load on Your Android Device


Typically, corrupted application data is the cause of issues like this. Fixing it just takes a few taps. You must clear the apps cache and its data. For step-by-step instructions on how to do this, please follow the tutorial below.

Follow these simple instructions and the next time you see a white screen on one of your mobile apps, you will know exactly how to handle it, so you can get back to business fast. Want more Acumatica Pro tips like this one? Check out our library of helpful tips and tricks designed just for Acumatica users like you. Is there a topic you’d like to see covered in a future Acumatica Pro Tip? We’d love to hear it! Drop us a line and who knows, we might just pick your topic for an upcoming blog post.

Latest Articles

Related Articles

Acumatica Pro Tip: Eight Simple Steps for Acumatica Password Reset

Not being able to remember your password when you need to log into an important system like your bank account or your ERP system can be a very frustrating experience. Luckily, most online services have a streamlined the process for retrieving or resetting a lost password. Acumatica is no different. The Acumatica password reset process is easy.

OneDrive How to: Retrieve Important Documents with Fetch

We’ve all done it, forgot to bring an important document for that business meeting or school presentation. While this can really ruin your day, it doesn’t have to. OneDrive Fetch to the rescue. Access local files stored on one computer remotely from another. You can even stream videos or watch a slideshow of your photos.

Acumatica Pro Tip: Keyboard Shortcuts Every User Should Know

Do you prefer using a keyboard instead of a mouse? You’re not alone. Many people who do a lot of data entry field the same way you do. That’s why developers often include a range of keyboard shortcuts and software. Acumatica is no different. Check out our top 10 favorite time-saving keyboard shortcuts for Acumatica users.

Acumatica Pro Tip: Timecard Posting Options in Acumatica Project Accounting

One of the most common issues project focused organizations face is accurately tracking the labor and other resources they use on each project. Acumatica understands this and has developed its cloud ERP with a project accounting module that gives organizations like yours the flexibility to choose how you would like to assign expenses and resources to projects.

Three Manufacturing KPIs You Can’t Ignore

Modern manufacturing businesses have so much to track, it can be hard to know where to begin. It’s easy for the important information to get lost in the static. Discover three KPIs that apply to almost any manufacturing business and get started with your data analysis today.

About the Author

As the head of marketing for Intelligent Technologies, Inc., my goal is to educate our current and prospective customers, helping them to navigate the complex technology buying process. If you have questions about our products and services, or would like to learn more about working with us, let me help you get connected to the right person. Message me via the chat window on our website or call (336) 315-3935 x5007.


Submit a Comment

Your email address will not be published. Required fields are marked *