Acumatica Cloud ERP Data Security: Your Backup and Recovery Questions Answered


Laura Schomaker, Senior Marketing Associate

May 23, 2019

Choosing an ERP system is a big decision. It holds your business’ most important asset, your data. So, before you sign on the dotted line, it’s important to be sure the ERP system you select offers robust data security features. Especially if you’re new to the cloud, you may wonder if your business data is truly safer on someone else’s server than it is on your own. This is an understandable concern, but as many studies have shown, cloud ERP data security is stronger than on premise.

Think about it this way, how long do you think a cloud ERP vendor could stay in business if their client’s data was constantly being stolen by cyber criminals? Probably not long. So, they go to great lengths to avoid these issues. Most cloud ERP vendors have teams of people, often working around the clock to make sure no one compromises your ERP data security. Most small businesses simply cannot afford to put the same security measures in place on their own servers.

Still, many of our potential clients still have some questions about ERP data security. Since Acumatica is the product they are often interested in, we created this short video to answer five of the questions we hear most.

Video: Your Acumatica Cloud ERP Backup and Recovery Questions Answered

Not able to access videos on your work computer? Prefer to read? No problem. Here’s a quick synopsis of what we cover in the video.

Q. Are backups automatic, or must I set them up?

A.  Acumatica performs regular backups of your ERP data at no cost to users. Should you need access to a backup, you can purchase the file itself, or you can add an optional service to your Acumatica ERP license that gives you access to your backups.

Q. How long does Acumatica keep a copy of my database backups on file?

A.  Currently, the Acumatica data retention schedule is:

  • Daily backups are kept four days
  • The last backup taken each week is kept four weeks
  • The final backup taken each month is kept four months
  • The last backup taken each quarter is kept one year

Q. In case of a disaster, how do I recover my data?

A.  To keep your data safe even if a natural disaster were to shut down your main data center, Acumatica backs up all your transactional data to a second center far from your main one. That way, no matter what happens, you can restore your data quickly and get back to business.

Q. If I do not renew before my contract end date will Acumatica keep my data?

A.  Yes, for 30 days. If you renew your contract during that 30-day period, your service will automatically resume, and your data will be right where you left it. Should you choose not to renew your contract, Acumatica will permanently erase your data at the end of the 30-day suspension period.

Q. If I decide not to renew my Acumatica contract, can I get a copy of my data?

A.  Of course, assuming your account is in good standing, all you must do is request it during the 30-day suspension period I mentioned earlier.

We hope this helps to answer some of your burning ERP data security questions. Even if you decide Acumatica is not the right solution for you, the questions we discussed here are important ones you should ask any cloud ERP vendor you’re considering working with.

Want to find answers to other questions like this? Visit our frequently asked questions page.

Ready to explore Acumatica cloud ERP further? Learn more about it on our website.

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